What we do
Services we offer
From wireless connectivity to strategic IT advisory — Pacific Lumen delivers end-to-end technology solutions built for Santa Barbara County businesses.
Internet & Connectivity Solutions
Wireless Networks (Wi-Fi)
Designing enterprise-grade wireless networks with secure guest access and seamless roaming.
Wired Connectivity
Provisioning and optimization of high-speed fiber, coax, and dedicated internet access (DIA).
Redundancy & Failover
Configuring secondary internet lines to ensure automatic failover and 100% business continuity.
Network Architecture & Engineering
Custom Network Design
Architecting secure, redundant, and scalable local (LAN) and wide-area (WAN) networks.
Implementation & Deployment
Full-scale installation of routers, switches, firewalls, and structured cabling.
Network Support
Ongoing troubleshooting, performance tuning, and optimization of existing network environments.
IT Support & Managed Services
Help Desk Support
24/7 remote and on-site technical assistance for hardware and software issues.
Proactive Monitoring
Continuous monitoring of IT infrastructure to detect and resolve vulnerabilities before they cause downtime.
Endpoint Management
Provisioning, updates, and security patching for desktops, laptops, tablets, and mobile devices.
Backup & Disaster Recovery
Implementation and management of automated data backup solutions with rapid recovery protocols.
Strategic Advisory (vCIO Services)
Technology Roadmapping
Aligning long-term business goals with scalable IT infrastructure investments.
IT Budgeting & Forecasting
Developing predictable technology budgets to control operational expenses and capital expenditures.
Compliance & Risk Management
Auditing IT systems against industry regulations (e.g., HIPAA, GDPR, SOC 2) to mitigate compliance risks.
Vendor Management
Evaluating and managing relationships with third-party software and hardware providers.
Cloud Services & Hosting
Cloud Architecture & Migration
Designing migration paths to transition on-premises workloads to major cloud environments (AWS, Microsoft Azure, Google Cloud).
SaaS Implementation
Deployment and management of cloud productivity suites like Microsoft 365 and Google Workspace.
Cloud Infrastructure Support
Ongoing optimization, cost management, and identity management within cloud environments.
Private Cloud
Design and deployment of private cloud environments for organizations requiring dedicated infrastructure and enhanced data control.